Businesses are simply made up of conversations between customers and organisations. In this customer-driven era it is the customers rather than the executives who decide on the company's degree of customer centricity.Whitepapers
A tailor-made branded environment and fully equipped customer service lab for experimenting with service delivery strategies. The ability to create the parameters and restraints for company-wide customer-centric behaviour and methods.Read more
No expensive CX programs or Customer Journey's! C4 from Customer Touch is a program for challenging your brand. C4 generates transparent and concrete insights in service execution which affects directly the Customer experience of your brand.I am interested
Do you customise your service to fit the brand identity, or do you customise your brand experience to fit service delivery?
(Re)connect marketing with your customer service while continuously improving satisfaction, cost and customer retention.
simpley, connecting customers, employee passion, (customer) experience and marketing.
A tailor-made, fully equipped customer service lab for controlled, experiments in customer service.
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Customer Touch's C4 is a program for challening your customer service interactions.
For more information. Get (y)our
A program to optimise your brand identity with your service delivery.
Continuously improving customer satisfaction, cost and customer retention.
When you've created something incredible, you want to share it.
These whitepapers provide a clear understanding of our Passion for customer conversation.
Interested in working together? Need inspiration? Please feel free to get in touch.